Job Title: Sr Technical Consultant Casualty Claims – Auto
Location: Worcester, Massachusetts (Hybrid)
Job Summary: We are seeking an experienced professional to join our team in a pivotal role managing complex auto bodily injury claims. Our team is focused on delivering outstanding claims analysis, investigation, and resolution outcomes for both policyholders and business partners.
Responsibilities:
- Conduct thorough analysis, investigation, evaluation, negotiation, and resolution of complex casualty claims, including issues related to coverage, liability, and damages.
- Manage all aspects of litigated cases, collaborating effectively with risk managers, agents, defense counsel, and vendors to achieve timely, cost-effective claim conclusions.
- Identify suspicious claims and develop strategic approaches for claims resolution, demonstrating technical expertise and critical thinking in high-complexity scenarios.
- Serve as a technical resource for adjusters, representing the company at mediations, arbitrations, and trials, and demonstrating strong written skills with positional coverage correspondence.
Experience/Minimum Requirements:
- Minimum of 5 years of litigation experience with an insurance carrier handling auto bodily injury or casualty claims (third-party administrator experience not considered).
- Bachelor’s degree or equivalent practical experience; industry designation preferred.
- Demonstrated ability to negotiate effectively in challenging or disputed situations, while maintaining strong working relationships and professional communication.
- Proficient understanding of statutes, regulations, case law, and risk transfer concepts, with familiarity using MS Office tools and operating in a paperless environment.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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